| Description: | This dataset contains approximately 267,187 municipal service request records, documenting the lifecycle of various public works and community-related tasks. It includes temporal data such as opening, target, and closure timestamps, alongside detailed categorization via subject areas, reason codes, and operational queues. Geographic information is provided through specific addresses, neighborhood identifiers, and precise coordinates to facilitate spatial analysis. The records originate from multiple sources, including citizen-facing applications and internal employee tools, to track service efficiency and resolution status. |